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Detailed explanations of the email features are available within the Quick Reference Guide: Detailed explanations of configuring your existion POP3 email: |
The Walden eCampus with new Faculty email accounts will not be active until late on July 27. At that time all Walden email will be delivered through the eCampus and a new login titled: Walden eCampus\Email will appear in the list of links within the Faculty Portal. We will notify you when the email switchover occurs. Please continue to access mail as usual, until that time. If you have any questions, contact ecampus@laureate-inc.com
All Walden faculty members will receive a new Walden email account in a new format (firstname.lastname@waldenu.edu) that will replace their current Walden email address.
These new Walden email accounts will eliminate numerous problems and greatly improve our ability to communicate with the Walden community. Faculty will access eCampus (and their new email) through the “Faculty Portal,” another significant improvement that will launch soon. This way we are moving to consolidate access to the majority of faculty systems under one single login (one user ID and one password).
How will we transition?
• Emails sent to current Walden email addresses in WIN (the old system) will be automatically forwarded to the new address in eCampus.
• The current email system (WIN) and web client (WebEdge) will be kept operational until September 30 so users can extract or forward data from it. It will be the responsibility of each user to extract any pertinent data by forwarding individual messages from the legacy WebEdge system. The 14,000 Walden email accounts currently in existence will not be migrated. The bulk of mail sent to these accounts is spam, and most of these accounts were unchecked in the last 60 days.
• A one-time process to migrate a limited selection of messages will be offered. Users will be able to select a set of messages to be migrated, and those will be automatically transferred to eCampus between August 13 and August 20. Instructions for this process are available at this link:
• Faculty members using “WebEdge” who are interested in migrating their address books, please send an email requesting so to “ecampus@laureate-inc.com.”
What stays the same?
• All existing Walden "role accounts" (e.g., bursar@waldenu.edu) will continue to receive mail, as usual.
• Walden email addresses in Lotus Notes (for staff from Enrollment, Registrar, Residencies, etc.) will continue to receive email as always, but will send from a new address (e.g., bursar@waldenu.edu or jane.advisor@waldenu.edu will now become bursar@mail.waldenu.edu or jane.advisor@mail.waldenu.edu). This will require no change in how any department conducts business; mail will simply be sent from a new address.
What is changing?
• The new email supports POP3 to external clients for faculty (not for students). Users who POP3 their email into a personal desktop client will be required to change the POP3 settings, and once they do that will be able to continue to use their email reader. Instructions will be posted on the Faculty Portal.
• The new email does not support IMAP. Current IMAP users will be required to change to POP3. Please refer to the same instructions for POP3 mentioned above.
• All Walden systems (e.g., Onyx, D3, and Colleague) will be updated to reflect the new, official Walden email address as the “primary” email address. A second email address will be kept on record for referencing purposes only. As indicated before, all communications will be sent to official Walden email addresses.
• All Walden staff and faculty who currently use Lotus Notes and have “@waldenu” addresses will send/receive email from their new address: “@mail.waldenu.edu.”
• If you use a Laureate Education computer and Lotus Notes, your email will now have "mail" in it (e.g., John.Doe@mail.waldenu.edu). If you use your own computer and email application, your email won't have “mail” in it (e.g., Jane.Doe@waldenu.edu).
Email can be accessed the Quickbar, and the Personal Tools section, it can also be customized through your dashboard.
From the email section, you are able to compose mail, create folders, import external mail, set up custom spam filters, archiving of your email, and more.
Detailed explanations of the email features are available within the Quick Reference Guide:
If you have any questions, please contact ccadmin@waldenu.edu.